Jobs at Health IS


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  • Data Warehouse Analyst

    Job ID: 6021

    Entity: USF Salary

    Plan: Administration

    Works with the Enterprise Data Warehouse team to design, implement and support USF Health's Clinical, Research, Operational and Business Intelligence initiatives. Provides functional, technical and process leadership. Is responsible for maintenance of data integrity and standards, design, development and optimization of logical and physical data models, ETL, architecture and distributed data management.

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  • Patient Portal Coordinator

    Job ID: 5884

    Entity: USF Health IS

    Plan: Temporary

    This position will be responsible for enrolling USFPG patients in the USF Health FollowMyHealth patient portal. The duties will consist of verifying patient demographics and sending an electronic FollowMyHealth invitation from the patient portal system to the patient. This job also entails understanding the functions of the USF Health FollowMyHealth patient portal.

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  • Sr. Systems Administrator

    Job ID: 5863

    Entity: USF Salary

    Plan: Administration

    Work with the business intelligence group for USF Health Information Systems. Responsibilities will be primarily related to reporting and analytics for the student information system (Banner by Ellucian) and will include application administration and advanced end-user support. Works with customers and business analysts to design and implement reporting solutions using various delivery methodologies to meet the needs of the end-users.

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  • Systems Administrator

    Job ID: 20140961

    Entity: USF Physicians Group

    Plan: Technical

    Work with the business intelligence group for USF Health Information Systems. Responsibilities will be primarily related to reporting and analytics for the USF Physician’s Group Financial and Human Resource (HR) systems (Coda Financials by UNIT4, Cognos by IBM, Cyborg by Accero and Kronos) and will include application administration and advanced end-user support. Works with customers and business analysts to design and implement reporting solutions using various delivery methodologies to meet the needs of the end-users.

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  • IS Support Technician III

    Job ID: 20141223

    Entity: USF Physicians Group

    Plan: Technical

    This person will provide tier III technology support in a Clinical Health Environment. Responsibilities include providing technical support and system administration using on site, remote, and phone mediums. Consulting with faculty and clinical staff to assess their technical needs, and provide solutions and help them to provide patient care through the use of technology. This position applies significant professional experience and training in information technology to the most complex assignments requiring development and installation of operating system software, and modification of operating systems. This position will also need to be well versed in operating systems, network support, performance analysis, security best practices, and understanding of network operating systems and working in a client server environment.

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  • IS Support Technician II

    Job ID: 20141195

    Entity: USF Physicians Group

    Plan: Technical

    This position provides hardware, software, Tier II Help Desk and network support. In this position the duties entail responding to escalations from Tier I technician’s, and responding to tickets generated via electronic mail, web portal, and/or walk-in requests for support for all systems and equipment. The primary responsibility for providing technical assistance through the customer chat portal is one of the primary duties associated with this position. Technicians must make sure that all assistance is delivered based on the revised service desk SOP’s and/or service level agreements.

    Troubleshoot problems encountered using microcomputer software; Perform hardware/software testing and installation remotely. Perform network and desktop based detection of viruses to counter/eliminate/control and educate users. Serve as a beta tester for application development projects and participate in SCRUM meetings organized by the business analyst and project management teams. Provide general technical support for all dial in/remote access systems and other customer facing systems. Evaluate hardware, firmware, peripherals, software packages, etc., for use by staff and provide recommendations to accomplish the desired objectives. Provide front end software application support including technical assistance with web pages and technologies, and conducting modifications on systems that will resolve customer’s issues. You will also ensure technical safeguards are maintained to provide controlled user access, integrity of electronic mail, applications, patient and user data.

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IS Newsletter » Current Outages
[Resolved] Avaya Call Management System
Wed, 17 Dec 2014 13:42:08 +0000 Description: The Avaya call management system is currently experiencing an [...]